Managing Your First Client

Master the art of managing freelance clients with good business practices. Learn to nurture relationships, resolve conflicts, and protect your work with legal tips

Course worth USD 99

What will you learn?

Identify good business practices that can be applied to build good client relationships with their freelancing clients

Outline ways to nurturing good client relationships with freelancing clients

Determine strategies to manage conflicts arising from freelancing work

Dissect freelancing contracts to ensure the contract covers basic requirements to protect yourself and your work

Develop freelancing work processes that would ease freelance client relationship management

Why choose this course?

Nurture Relationships

Keep your relationships with your clients growing

Plan Our Your Digital Career
Make your passions and skills come into hand together
Be a Conflict Solver

Minimise conflicts among your customers and get the best out of them

Create Long Lasting Bonds

Learn how to maintain healthy relationships with your clients and continue to grow

Course components

Instructor

Pua Chee Ling
Co-Founder, Mind Story

Chee Ling is the co-founder of Mind Story, a training center for children with special needs. She is responsible for the growth, strategies and direction of the center, and she works with her team in supporting their clients - children and parents of children with special needs. The center works with clients ages 2+ to young adults, catering to their individual needs from occupational, physical, reading, academic, psychological, and social and communication skills.

Modules

Module

1

:

Course Introduction

2
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hrs

Module

2

:

Intro to Managing Your First Client

6
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hrs

Module

3

:

Nurturing Client Relationship

3
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hrs

Module

4

:

Managing Clients and Conflicts

7
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hrs

Module

5

:

Legal Tips for Freelancers

4
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hrs

Module

6

:

Closing a Job

3
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hrs

Module

7

:

Conclusion

1
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hrs

Choose your office hour slot

In this office hour session, you'll receive support on crafting a standout resume, nailing the job interview, negotiating a fair salary, navigating the job search process, and more! Don't miss out on the chance to optimise your learning experience.

FACILITATED BY:

Pua Chee Ling
Co-Founder, Mind Story

Real World
Applications

How to Qualify Clients

Are you tired of wasting time and resources on unqualified clients? "How to Qualify Clients" template is the perfect solution! This simple guide will help you determine if a potential client is a good fit for your business, saving you time and resources. Use it to confidently evaluate leads and build successful, long-term relationships with clients. Try it now and take control of your business!

Protect Yourself With Contract

Be protected, not sorry! Our 'Protect Yourself With Contract' template is a must-have for any freelancer or business owner. This comprehensive contract will safeguard your rights and ensure that you are properly compensated for your work. Don't take chances with your business - get the protection you need with our contract template. Try it now and secure your success!

Project Flow

Improve your client management skills with our 'Project Flow' template! This simple guide will help you evaluate and streamline your approach to handling projects, ensuring that you are providing a seamless service to your clients. Try it now and start managing your clients with ease!
“Now, I know the importance of preparation and knowledge to be a freelancer and also how to take care of our mental health while working.”
Mawar Yudiana Mohamad
27 years old
“Now, I know the importance of preparation and knowledge to be a freelancer and also how to take care of our mental health while working.”
Mawar Yudiana Mohamad
27 years old
“Now, I know the importance of preparation and knowledge to be a freelancer and also how to take care of our mental health while working.”
Mawar Yudiana Mohamad
27 years old

Success stories

In this success stories section, we've compiled a collection of real-life examples of how our learners overcame challenges and achieved remarkable results upon completing this programme. We hope these stories will inspire and motivate you as you consider how the Future of Work programme can help you reach your own goals.
Read all stories
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